Initial Voice Mail Set-up

 

Use this guide to help you through the voice mail prompts.

 

1. Dial 2500 (Wait for voice mail to answer).

 

2. Press the * key (this tells the system that you are a subscriber).

 

3. Voice Mail prompt will ask for your mailbox number- ENTER YOUR EXTENSION NUMBER.

 

4. Voice Mail prompt will ask for your password – this is your extension number followed by #.

 

5. At this time you may create your own password UP TO 4 DIGITS.

 

6. Enter your new password followed by the # sign.

 

7. Voice mail will repeat the password back.

 

8. Confirm password by pressing #.

 

9. Voice Mail prompt will ask you to say your name for the company directory followed by #.

 

10. SAY ONLY YOUR NAME AND EXTENSION NUMBER (you will record your greeting later).

 

11. Listen to your name by pressing 1 (you may erase and re-record by pressing 3).

 

12. Press # to confirm your name.

 

13. At this time voice mail will introduce you to a few basic features of the phone system. You should

 

not skip this. PLEASE DO NOT HANG UP!

 

14. After the introduction the prompt will tell you your VOICE MAIL IS FULLY SET UP. You

 

must now record your personal greeting.

 

15. Press 4 for personal options.

 

16. Press 1 to record a personal greeting.

 

17. Press 1 again for the primary greeting or 2 for an alternate greeting.

 

18. You will be prompted to record a greeting after the tone

 

Sample greeting: Hello, you’ve reached the desk of _______. Sorry I missed your call. I am either out of the office or away from my desk. Please leave a message after the tone and I will call you back as soon as possible. If you need immediate assistance Press zero, Thank you.

 

19. Press # to stop recording.

 

20. Press 1 to listen or 3 to erase and re-record

 

21. Press # before hanging up to confirm recording.

 

Using the Voice Mail System