RSD-SM ABS Training Manual - ABS Customer Search
Objective: Search for a specific customer by name, customer number, or address to obtain account details or information needed to perform various transactions within ABS (e.g. Product adds, increases and decreases, and Wearer changes). Location: ABS: Customer Maintenance: Customers To perform a customer search…
RSD-SM ABS Training Manual - Customer Service Report
Objective: The Customer Service Report is a high level report that provides a holistic overview of each customer account’s status. The Customer Service Report displays linen par levels and usage history, garment scan history, outstanding accounts receivable, and essential contact information. The objective of the …
Customer Delivery Receipt Opt-Out option
In the Customer record in the Flex Fields tab, there is the Delivery Receipt Opt-Out option. The default is No -Will Get Email. If Yes – Opt-Out (NO EMAIL) is selected, then the customer will not get the Delivery Conformation Receipt email.
How to View a Customer Agreement
To view a customer's agreement information, follow these steps: 1. First, ensure that you are in the right Business Unit or BU. Click on "BU" from the top menu to choose and select the proper business unit for the customer. 2. From the lefthand menu, click on the "Customers" option. 3. Enter the customer numbe…
