RSD-SM ABS Training Manual: Scans Six Weeks Report
Objective: The Scans Six Weeks Report provides six-week history of a customer scrub usage. The Scans Six Weeks Report displays wearer names and numbers, scrub par levels, week over week usage data, and average usage data. The report arms the Service Leader with critical scrub usage in preparation for Quarterly Bus…
RSD-SM ABS Training Manual - GIM Reporting
Objective: The goal of garment inventory management is to ensure the availability of garments for our customers by making them available at the time and in the quality that has been mutually agreed on. By implementing effective inventory control measures, we aim to eliminate shortages, and enhance overall customer s…
RSD-SM ABS Training Manual - LDP Report Guide
What is LDP? The acronym, LDP, stands for Loss Damage Protection. It's a regular customer charge to cover lost or damaged products. LDP prevents large replacement costs at the end of each quarter and keeps customer billing steady throughout the year. The goal of LDP is to keep customer billing steady, avoiding spik…
RSD-SM ABS Training Manual - ABS Customer Search
Objective: Search for a specific customer by name, customer number, or address to obtain account details or information needed to perform various transactions within ABS (e.g. Product adds, increases and decreases, and Wearer changes). Location: ABS: Customer Maintenance: Customers To perform a customer search…
RSD-SM ABS Training Manual - Garment Replenishment Report
Objective: The Garment Replenishment Report provides a detailed overview of a customer’s garment inventory usage. It displays data, such as the recent garment inventory scan data from the Route Service Representative’s (RSR) PDA, alongside garments scanned in the plant Metricon system over the last 6 weeks. The re…
RSD-SM ABS Training Manual - Customer Service Report
Objective: The Customer Service Report is a high level report that provides a holistic overview of each customer account’s status. The Customer Service Report displays linen par levels and usage history, garment scan history, outstanding accounts receivable, and essential contact information. The objective of the …
RSD-SM ABS Training Manual - Customer Price Group Report
Objective: The Customer Price Group Report (aka CHAIN code report) identifies related accounts that share similar pricing in a consolidated view. The report provides a detailed overview of customer information, including Customer Number, Customer Name, Customer Address, and Customer Purchase Order details associate…
RSD-SM ABS Training Manual: QBR Expert Inventory Management Report
Objective: The Expert Inventory Management Report provides a 13-week overview of each customer’s linen usage. The Expert Inventory Management Report displays linen par levels, week over week linen usage, and average and peak usage data for a 13-week rolling time period. The objective of the report is to arm Servic…
RSD-SM ABS Training Manual - Linen Increases & Decreases
Objective: The process by which adjustments to a customer's inventory are made in the PDA or ABS to maintain accuracy, reflect changes in the quantity or value of goods, and address discrepancies between the physical inventory and recorded data. Per our Customer Delight Strategy, “We will consistently deliver the h…
RSD-SM ABS Training Manual - Increase Wearer - Garments
Objective: The process of increasing garments as customer staff levels change. Route Service Representatives must maintain an accurate wearer inventory to ensure Customer Satisfaction levels remain high. Location in ABS (System): Wearers Who is Responsible: The responsibility for garment adjustments lies wit…
