RSD-SM ABS Training Manual - LDP Report Guide
What is LDP? The acronym, LDP, stands for Loss Damage Protection. It's a regular customer charge to cover lost or damaged products. LDP prevents large replacement costs at the end of each quarter and keeps customer billing steady throughout the year. The goal of LDP is to keep customer billing steady, avoiding spik…
RSD-SM ABS Training Manual: Scans Six Weeks Report
Objective: The Scans Six Weeks Report provides six-week history of a customer scrub usage. The Scans Six Weeks Report displays wearer names and numbers, scrub par levels, week over week usage data, and average usage data. The report arms the Service Leader with critical scrub usage in preparation for Quarterly Bus…
ABS Training Client Setup
PURPOSE This article describes the process for setting up the ABS Training Client and accessing the ABS Training environment. INSTRUCTIONS 1. Navigate to the Common mapped drive and open the ABS Client folder. 2. The Test Customer Web Portal is located:
RSD-SM ABS Training Manual - ABS Customer Search
Objective: Search for a specific customer by name, customer number, or address to obtain account details or information needed to perform various transactions within ABS (e.g. Product adds, increases and decreases, and Wearer changes). Location: ABS: Customer Maintenance: Customers To perform a customer search…
Data Processing Request Forms
Objective: Data Processing Request forms were created to enhance the efficiency and accuracy of our data processing workflows. By standardizing the process and ensuring all necessary information is captured correctly, we aim to reduce errors, minimize redundant tasks, and speed up the handling of requests. * L…
RSD-SM ABS Training Manual - LIM Reporting
Objective: Effective linen inventory management is crucial to ensure that our customers receive quality service. Providing them with clean, well-maintained linens in a timely and efficient manner is fundamental to positive customer satisfaction. The goal of linen inventory management is to meet customer linen needs …
RSD-SM ABS Training Manual: Rag and Batch Garments
Objective: The process of removing and replacing garments due to loss, damage, or wear and tear. Route Service Representatives must maintain an accurate wearer inventory to ensure customer satisfaction levels remain high. Location in ABS (System): Wearers Location in the Nixon App: Service Menu / ”Barcode Free…
RSD-SM Training Manual - Accessing & Distributing RSR Payroll Report
Objective: To ensure accurate and timely compensation for our dedicated team of Route Service Representatives (RSRs), who play a pivotal role in customer service and revenue generation. Location in Public Drive: This PC > Public > Finance > Weekly Reporting Who is Responsible: The responsibility for RSR Payro…
RSD-SM ABS Training Manual - Garment Replenishment Report
Objective: The Garment Replenishment Report provides a detailed overview of a customer’s garment inventory usage. It displays data, such as the recent garment inventory scan data from the Route Service Representative’s (RSR) PDA, alongside garments scanned in the plant Metricon system over the last 6 weeks. The re…
RSD-SM ABS Training Manual - Take Items Out of Circulation
Objective: The process of removing garments as customer staff levels change and replacing garments due to damage, or wear and tear. Route Service Representatives must maintain an accurate wearer inventory to ensure Customer Satisfaction levels remain high. Location in ABS (System): Take Items Out of Circulatio…
