RSD-SM ABS Training Manual: Rag and Batch Garments
Objective: The process of removing and replacing garments due to loss, damage, or wear and tear. Route Service Representatives must maintain an accurate wearer inventory to ensure customer satisfaction levels remain high. Location in ABS (System): Wearers Location in the Nixon App: Service Menu / ”Barcode Free…
RSD-SM ABS Training Manual - Take Items Out of Circulation
Objective: The process of removing garments as customer staff levels change and replacing garments due to damage, or wear and tear. Route Service Representatives must maintain an accurate wearer inventory to ensure Customer Satisfaction levels remain high. Location in ABS (System): Take Items Out of Circulatio…
RSD-SM ABS Training Manual - How to Generate CSR (ABS Contact) using the PDA
Objective: Generating a Customer Service Report (CSR) serves as a critical tool for Route Service Representatives (RSRs) to ensure accurate and up-to-date customer account information is maintained in our system. It facilitates seamless communication between RSRs and Service Managers, enabling efficient actions an…
RSD-SM ABS Training Manual - Add Products - Weekly Linen
Objective: A responsibility of the RSR is to constantly evaluate the Customer’s inventory to ensure patient demand is met. The ABS Flat (Linen) Add Product process outlines the steps necessary to add product to the Customer’s invoice and to ensure the product supply and delivery chain are systematically establishe…
RSD-SM ABS Training Manual - Add Wearer - Garments
Objective: The process of adding and removing garments as customer staff levels and Wearers change. Route Service Representatives must maintain an accurate wearer inventory to ensure Customer Satisfaction levels remain high. Location in ABS (System): Wearers Who is Responsible: The responsibility for garment…
